Here's how you can get all your doubts cleared about GST

August 12, 2018

For all the controversy it has generated, the Goods and Services Tax (GST) is here to stay.

To make it easy for businesses, especially small and medium businesses, various steps have been taken by the government to increase awareness about its features, including:

  • Conducting workshops and seminars regularly across the country,
  • Posting of laws, rules, notifications and other information on the departmental website,
  • Placing of Frequently Asked Questions (FAQs) and topic-wise and sector-wise informational brochures on the website,
  • Setting up of GST Seva Kendras in GST field offices to provide assistance to taxpayers and other stakeholders,
  • Extensive use of social media platforms for dissemination of information, broadcast of television commercials,
  • Release of advertisements in newspapers, display of information on hoardings across the country.

In his written reply to a question in Lok Sabha on Friday, Minister of State for Finance Shiv Pratap Shukla said, “While planning the aforesaid outreach activities, care was taken to specifically address the needs and concerns of the unorganised sector.”Helpline services have been provided by the government to address the queries related to functioning of GST.

Taxpayers can call on toll free number 1800-1200-232 or send email at

The helpdesk of Goods and Services Tax Network (GSTN) can be reached either by calling on 0120–4888999 or through grievance redressal portal at

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